Contact FileSwiftly

The quickest way to reach us is email. Emily reads every message and usually replies within two working days (Pacific Time).

Reporting a problem with a tool

Please tell us which tool you used, your browser and device, and what happened. Because your files never reach our servers, we cannot see them — so please do not send confidential documents. If a particular file fails, a description of it (number of pages, where it came from, whether it is a scan) is usually enough. If you can reproduce the issue with a harmless file, attaching that helps a lot.

Requesting a tool

Many tools on FileSwiftly started as requests. Tell us what you are trying to do with your PDF, not just the tool name — it helps us build the right thing.

Privacy and legal requests

For questions about our privacy policy or terms, use the same address with “Privacy” in the subject line.

Mailing address

FileSwiftly · Attn. Emily Hart · Portland, Oregon, USA. We do not accept documents by post.